SECONDSKY SUPPORT
Backup Help When Your Business Needs It.
Use SecondSky Support for service questions, backup issues, billing questions, and recovery assistance included with your plan.
SERVICE HELP
Backup & account support
Questions about your SecondSky service, protected users, plan, or backup status.
Contact Support →RECOVERY
Need help recovering data?
Managed Backup and Backup Assurance include SecondSky-assisted recovery. Contact us with the affected user, workload, and approximate recovery point needed.
Request Recovery Help →BILLING
Plan or billing questions
SecondSky is month-to-month with no long-term contract. Contact us about plan changes, user counts, or billing questions.
Billing Support →BEFORE YOU CONTACT SUPPORT
Helpful information to include.
Your company nameMicrosoft 365 or Google WorkspaceAffected user or workloadBrief description of the issueApproximate date/time of data needed for recovery
NEED HELP?
Contact SecondSky Support.
Email support@secondsky.cloud with the details of your request and we will route it appropriately.